Why Your Smile Clinic Chooses RPA Dental

The client – Your Smile Clinic

Your Smile Clinic is an award-winning dental practice in Manchester, offering a range of high-quality cosmetic dental solutions to patients. The practice is led by Dr Angela Ly who aims to create a comfortable and stress-free experience for every single patient who visits the clinic. It is located within a stunning Grade I listed building in the city centre and features state-of-the-art technologies and facilities to ensure exceptional treatment outcomes.

The challenge

The provision of excellent cosmetic dentistry requires the perfect amalgamation of clinical skill and cutting-edge technology. Attention to detail is key, which means that the practice team needs access to equipment that will facilitate highly accurate and predictable treatment procedures. That’s why Angela chose to install Stern Weber dental chairs, MyRay x-ray units and Tavom cabinetry – all sourced from RPA Dental.

The solution

To really get to know her equipment and what if offers her business, Angela joined a trip to Bologna to visit Cefla (manufacturer of Stern Weber and MyRay solutions) as RPA Dental’s guest. She said:
“The trip was fantastic fun. It was also an opportunity to meet with other like-minded dentists, and see the work that goes into RPA Dental’s equipment. At the Cefla factory, it was interesting to observe the different stages of the manufacturing process, and how much attention there is to detail. We saw parts rejected for minor defects that I had to look closely for, that’s how stringent quality control is. This trip showed me how valued I am by RPA Dental and confirms the reason why my practice chose them – exceptional customer service.”

The result

Since the trip, Angela’s trust in RPA dental has continued to grow, giving her even more confidence that she is working with the right team for her business. She added:
“RPA Dental has supported us right from when we opened the squat practice. They worked closely with the builders and gave us great advice. Any issues we had, were dealt with promptly. Adam [Shaw] has since become a good friend to my team and he knows us well! He pops in whenever he’s in the area, and we can count on him if we need anything. RPA Dental often brings other dentists who are looking to buy new equipment over to our clinic, and we’re always so proud to show them around.”