COVID-19 Statement
Dear valued Client and Partner,
Given the unprecedented situation in the UK regarding the COVID-19 virus, we felt it was important to reassure you that we are continuing to ensure, we remain operational and that our teams of Consultants, Technicians and Support Staff are working tirelessly to maintain service at this time, in every way possible.
We appreciate the difficulties you currently face with your patients concerns over cross infection and safety, we also understand that it is paramount to decrease or cease human contact at this time. We also appreciate that as a Dental Facility you operate in an environment where the prevention of the spread of a whole range of infections is woven into everything you do. Nevertheless, we like you are paying particular attention to the latest government guidance on the transmission of coronavirus.
New Service offering
During this time, we are offering an out of Hours Service for clients, which will mitigate the need to have too many people within your practice at any one time. We understand the responsibility we have to ensure we keep contact to the very minimal. With your assistance we can combat the ability the virus has to grow within the community and at the same time keep your facility operational.
Protocols
We will ask on arrival to be informed or guided by your own in-house policies. All our tools and any electronic items we bring into your facility will be disinfected between visits, as all our technicians are currently carrying disinfection wipes as well as being issued with personal PPE as standard. No written paper literature will be left in your facility as you are well aware, we operate a completely digital based engineering and service management program. Please forgive us if we don’t shake hands – but we are however happy to do the elbow bump – just ask!
Stock Holding and Deliveries
We currently have over £600,000.00 worth of stock in spare parts and new equipment, we took the steps at the outbreak of the current situation to bring together an increased level of components and New Equipment Packages as well as Radiography and Pan Oral Systems. that will hopefully see us through next few months. We can’t guarantee we are holding everything obviously, but we are well prepared. Deliveries from most suppliers in Europe are still arriving, they are just taking 3-4 days longer than normal as transportation is feeling the effect of increased demand.
Guidance
Before attending your Practice all our staff will review the most up to date government guidance – by clicking here.
Keep us in the loop
Please remember to call us on 08000933975 or email us on info@rpadental.net to let us know if you wish to reschedule any of your scheduled appointments. We would be happy to schedule an alternative date for you.
As a team, we are doing everything we possibly can to remain fit, well and able to work, so that we can continue to provide our usual high standard of service and support.
I take this opportunity to wish each one of you and your family the very best of health and the continuation of your businesses at this difficult time.
Kind regards
Pete Higson
Managing Director
RPA Dental Equipment Ltd
OUR PRODUCTS
TESTIMONIALS
Dr. Ray McNamara
RPA helped me create my new practice and the kit available now makes it so much easier to fix people at the highest level. A patient of ours fell asleep two weeks ago halfway through a double implant placement and apicectomy. I thought for a moment he’d died, until he started snoring !
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Dr Nina Bal Gourgey Cosmetic Dental Surgeon and Facial Aesthetics expert Oasis
“I started wearing Pastelli when I lived in Italy, and I haven’t looked back,” says Dr Nina Bal Gourgey, a Cosmetic Dental Surgeon and Facial Aesthetics expert at both Oasis on 21 Kensington Street and Sonria Dental Clinic in Marylebone.
“I have both the Houston slim fit lab coat with silver Lurex lining and classic Erevan lab coat as well as a Beirut matching tunic and trousers with a mandarin collar and tailored cuffs.
“All of my garments are extremely durable, comfortable to wear and very easy to wash and maintain, which ultimately is down to the quality of the material and manufacturing processes used by Pastelli.
“What I love the most about my uniforms, however, is the cut – nothing else fits like Pastelli. It’s important to me that I look and feel my best in practice, and through their designs, Pastelli helps me achieve that.
“As for the service from RPA Dental, not only was Joanne kind, helpful and efficient, but she always kept me up to date on the status of all my orders. I can’t recommend Pastelli and RPA Dental highly enough.”
Lindsey Welch Fitz Park Dental in Keswick
“Dental uniforms need to be reliable, and that’s exactly what we get with Pastelli from RPA Dental.” What we love about Pastelli uniforms is that they’re made to last,” says Lindsey. “The fact that they look good is a bonus.
This time we’ve gone for a denim effect material jacket and trousers that is not only very stylish but very soft and comfortable to wear. As always the service from RPA Dental was spot on too; we would definitely recommend Pastelli to other practices.”
Dr Kaval Patel E-line Orthodontics
“At E-line Orthodontics we pride ourselves on providing an exceptional service, so when we decided to upgrade our uniforms we put a lot of time into finding the very best,” says Dr Kaval Patel, one of the practice’s specialist Orthodontists.
Pastelli uniforms offer a unique combination of comfort, durability and style that is noticeably head and shoulders above the rest.
“The contemporary, sharp, modern cut was exactly what we wanted; we’re very happy with them and would highly recommend Pastelli.”
