Below are a selection of testimonials from our customers.
“In order of importance to me was first and foremost its safety features – particularly those relating to decontamination and cross infection control. The auto sterile feature and the fact that all the handles, bits and bobs come off and can go into the autoclave, that for me is the key thing – the number 1 reason and all the more pertinent now! Number 2 was the equipment itself – the sheer range of equipment options available is impressive.”
“When I was practising in Italy, I had a Castellini chair, a previous model to the one I have installed in my Bristol practice. I am Italian and Castellini made sense when I came to the UK. It is the main Italian brand for dental chairs in my country so it was an easy choice. The previous model had already given me full satisfaction as a surgeon and a positive experience for my patients. Besides, the distribution in the UK is carried out by RPA and both the support and attention to detail they offer are second to none so I feel I can confidently use it and if anything happens, I am reassured that I will be sorted immediately.”
“Colosseum Dental whole-heartedly recommend RPA Dental for their products and services.
The team at RPA Dental are a pleasure to work with and ensure that they deliver high-quality service across our dental practice network.
When you purchase equipment from RPA Dental, you can rest assured that your practice will be kitted with high-quality and reliable products. This is backed up by excellent after-sales care and customer service.
We look forward to our partnership continuing well into the future.”
“RPA helped me create my new practice and the kit available now makes it so much easier to fix people at the highest level. A patient of ours fell asleep two weeks ago halfway through a double implant placement and apicectomy. I thought for a moment he’d died, until he started snoring !”
“I chose the Stern Weber S320TR unit with limited edition short arms that was launched at IDS Cologne 2017,” says Dr Winkler, “which is not only aesthetically pleasing to look at with its nice soft lines, but extremely robust.
“Technologically, the unit has endless opportunities as far as the control panel is concerned, and has helped no end in a number of treatments from implant surgery to general dentistry.
“As per Paulo Maló’s advice, I have also invested in a Brandon medical examination light, which may have been more expensive than an ordinary dental lamp, but is much brighter and so much more effective in reducing shadowing.
“Then to finish off, I had the MyRay RXDC Hypersphere+ X-ray dental unit installed, which features wireless controls as well as a unique revolving sphere for optimal manoeuvrability.
“Overall, I am extremely happy with the result. I just hope that Manchester United does half as well as RPA Dental has in my practice!”
“I started wearing Pastelli when I lived in Italy, and I haven’t looked back,” says Dr Nina Bal Gourgey, a Cosmetic Dental Surgeon and Facial Aesthetics expert at both Oasis on 21 Kensington Street and Sonria Dental Clinic in Marylebone.
“I have both the Houston slim fit lab coat with silver Lurex lining and classic Erevan lab coat as well as a Beirut matching tunic and trousers with a mandarin collar and tailored cuffs.
“All of my garments are extremely durable, comfortable to wear and very easy to wash and maintain, which ultimately is down to the quality of the material and manufacturing processes used by Pastelli.
“What I love the most about my uniforms, however, is the cut – nothing else fits like Pastelli. It’s important to me that I look and feel my best in practice, and through their designs, Pastelli helps me achieve that.
“As for the service from RPA Dental, not only was Joanne kind, helpful and efficient, but she always kept me up to date on the status of all my orders. I can’t recommend Pastelli and RPA Dental highly enough.”
“At E-line Orthodontics we pride ourselves on providing an exceptional service, so when we decided to upgrade our uniforms we put a lot of time into finding the very best,” says Dr Kaval Patel, one of the practice’s specialist Orthodontists.
Pastelli uniforms offer a unique combination of comfort, durability and style that is noticeably head and shoulders above the rest.
“The contemporary, sharp, modern cut was exactly what we wanted; we’re very happy with them and would highly recommend Pastelli.”
We chose to source our new cabinetry and dental Packages from RPA Dental due to the company’s reputation for high quality products and our first hand experiences with their service team in the past,” he says.
“We needed durable cabinetry that would be practical but also look great as we searched for a product to compliment the look and feel we wanted to achieve. The wide selection of colours and configurations available from the Tavom range ensured the design aspect was exactly as required whilst allowing our branding to be reflected within the colour scheme”.
I have been a Castellini customer for 20 years having been the first surgery in the UK to install the Castellini Logos dental unit, which includes a raft of surgical instrumentation and facilities, designed to support oral and dental implant surgery.
“I have always found the Castellini brand to be innovative, high spec and ergonomic as well as providing classic Italian style. Unfortunately, I always had some concerns about the after sales support, which at times was lacking and I was never able to benefit from fully scheduled servicing; that was until recently when RPA Dental Equipment Ltd reached out to introduce themselves to me.
In setting up a surgery for the first time, there are many aspects that are daunting and complete unknowns. I am a firm believer in following recommendations and did so in approaching RPA Dental to provide quotations for the various options of dentals packages and digital x-ray equipment. Their knowledge, experience and commitment was apparent from the outset. I can say without hesitation that they met every expectation both in their pre- and after sales service. They have been, and continue to be, a pleasure to work with.
“The new MyRay X9 CT/OPG/Lateral Ceph machine has completely transformed our practice.”
Mark Edmondson, a Specialist in Oral Surgery from Bamford Dental Practice in Rochdale, Manchester, is one of many highly satisfied MyRay customers.
“The ability to offer high quality imaging without delay has been a massive boost to the practice. Taking Cone Beam scans has proved very easy as my nurse sets everything up for me to check before we proceed. The quality of the OPGs from this machine is the best I have ever seen and I work in 3 different practices, all with similar technology.
RPA Dental has always provided me with excellent products, service and advice in a variety of projects, both large and small, over many years. They understand the dental industry with all the requirements and I have no hesitation in recommending this excellent team.
Excellent service from a team that can’t do enough to help. I would recommend RPA Dental time and time again. We use them for everything because we know if we need after-care service, no one is quite as efficient and helpful.
I’ve worked with RPA Dental for over 17 years. Purchasing and setting up 4 practices, from small NHS rural locations though to our City Centre Referral Facility, Training centre & Laboratory.
The RPA guys are truly part of my team, they have always been there every step of the way offering support and service. They place my needs before their own, they are simply faultless. We at the Mall, love working with them.
Personal, Efficient, Thorough and Informative
Dr Nick Hall, orthodontist at Bamford Dental Practice in Greater Manchester, is one of many long-term customers of Castellini and Tavom UK.
“Having worked with Castellini / Tavom UK for many years, we have first-hand experience of the excellent service and quality of equipment,” he says. “My previous surgery had provided 14 years of first class reliable service and I saw no reason not to continue with the companies.
“The design phase of my most recent project was personal, efficient, thorough and informative, with plenty of choice of materials, designs and colours. The installation proceeded absolutely as planned, on schedule and with support on hand when we first used the new surgery. The instruction on the use of the Skema 6 Cart was straightforward and hands on with help easily available if required.
“Having used the new equipment for six months I can say it has functioned perfectly, keeping the surgery running smoothly and efficiently. Overall the level of service has, as always, been excellent. Castellini / Tavom UK understand my needs and requirements as a busy orthodontist and have provided a first class surgery installed to the highest standard.”Bamford Dental Practice
Faultless service from Castellini
For over 70 years Castellini has been supplying the dental industry with innovative and stylish dental units. Well-respected for its comprehensive product range and attention to detail, Castellini has become a by-word for manufacturing excellence.
Jo Murphy, Practice Manager at Kiln Lane Dental Ltd in St Helens, Merseyside was particularly impressed with the Skema 6, and comments:
‘The Skema 6 units were just what we were looking for in terms of price, specification and the ability to upgrade and add to them as and when we need to. The simplicity of the units was a major attraction – they are simple to use and clean, yet technically advanced.”
And it’s not just the quality of its products that Castellini is renowned for.
“Customer service before and after the purchase of the Skema 6 units was as it would be expected to be from Castellini: faultless,” Jo adds. “We have used its services for over 25 years and do not see that changing any time soon. That should be enough to reassure any new customer! The team are reliable and honest, and I would recommend them without a second thought.'”Kilnlane Dental
MyRay better definition by far
Dr Darren King from Manchester, who operates three practices including a Specialist Orthodontic Contract says
“Together with my team we looked at many Digital OPG Systems before selecting the MyRay brand.
We did our homework we saw the MyRay systems at an international Dental Show and really liked the special features of the USB Interface and the iPad application. We came back and arranged an appointment with the MyRay UK Team
We knew that although MyRay was relatively unknown with the UK, their global presence is huge and as part of the Cefla group, we had the assurance of one of Europe’s Largest Dental Manufacturers behind our purchase.
Our Supplier truly knew his product and was able to comfortably answer all our queries, installation was planned to perfection and the training has been superb, any assistance we have required, “even our silly mistakes” have been dealt with efficiently and swiftly.
Image quality and integration has been outstanding compared to previous experiences with other manufacturers. Capital equipment purchases are more than buying a box, sadly we’ve had bad experiences before, so we were really glad we found the guys from MyRay.
So much so, we have purchased three MyRay X9’s and converted all our Dental imaging onto MyRay products”Dr Darren King
I have always been impressed with RPA Dental’s prompt, professional and excellent service. I wouldn’t go anywhere else.