The most valuable department within the company is our technical services team
Our team consists of 7 full time factory trained engineers, responding to both preventative and emergency service calls for our complete product portfolio.
We have two bases for Technical support, both in Manchester and London, from which we are able to respond quickly and efficiently, to the needs of our customer base. We hold an extensive stock of genuine replacement parts, minimising downtime to our clients.
- First Response Technical Support line
- Attractive Call out fees
- Annual Maintenance Contracts with free responsive call outs
- Discounted genuine parts available
- Equipment Evaluations & Audits
Our technical team undergo regular training and certification from all our partner manufacturers, ensuring the latest technology and skills are delivered in a fast and efficient manner at highly competitive prices.
TESTIMONIALS
Dr. Ray McNamara
RPA helped me create my new practice and the kit available now makes it so much easier to fix people at the highest level. A patient of ours fell asleep two weeks ago halfway through a double implant placement and apicectomy. I thought for a moment he’d died, until he started snoring !
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Dr Nina Bal Gourgey Cosmetic Dental Surgeon and Facial Aesthetics expert Oasis
“I started wearing Pastelli when I lived in Italy, and I haven’t looked back,” says Dr Nina Bal Gourgey, a Cosmetic Dental Surgeon and Facial Aesthetics expert at both Oasis on 21 Kensington Street and Sonria Dental Clinic in Marylebone.
“I have both the Houston slim fit lab coat with silver Lurex lining and classic Erevan lab coat as well as a Beirut matching tunic and trousers with a mandarin collar and tailored cuffs.
“All of my garments are extremely durable, comfortable to wear and very easy to wash and maintain, which ultimately is down to the quality of the material and manufacturing processes used by Pastelli.
“What I love the most about my uniforms, however, is the cut – nothing else fits like Pastelli. It’s important to me that I look and feel my best in practice, and through their designs, Pastelli helps me achieve that.
“As for the service from RPA Dental, not only was Joanne kind, helpful and efficient, but she always kept me up to date on the status of all my orders. I can’t recommend Pastelli and RPA Dental highly enough.”
Lindsey Welch Fitz Park Dental in Keswick
“Dental uniforms need to be reliable, and that’s exactly what we get with Pastelli from RPA Dental.” What we love about Pastelli uniforms is that they’re made to last,” says Lindsey. “The fact that they look good is a bonus.
This time we’ve gone for a denim effect material jacket and trousers that is not only very stylish but very soft and comfortable to wear. As always the service from RPA Dental was spot on too; we would definitely recommend Pastelli to other practices.”
Dr Kaval Patel E-line Orthodontics
“At E-line Orthodontics we pride ourselves on providing an exceptional service, so when we decided to upgrade our uniforms we put a lot of time into finding the very best,” says Dr Kaval Patel, one of the practice’s specialist Orthodontists.
Pastelli uniforms offer a unique combination of comfort, durability and style that is noticeably head and shoulders above the rest.
“The contemporary, sharp, modern cut was exactly what we wanted; we’re very happy with them and would highly recommend Pastelli.”
