The most valuable department within the company is our technical services team
Our team consists of 7 full time factory trained engineers, responding to both preventative and emergency service calls for our complete product portfolio.
We have two bases for Technical support, both in Manchester and London, from which we are able to respond quickly and efficiently, to the needs of our customer base. We hold an extensive stock of genuine replacement parts, minimising downtime to our clients.
- First Response Technical Support line
- Attractive Call out fees
- Annual Maintenance Contracts with free responsive call outs
- Discounted genuine parts available
- Equipment Evaluations & Audits
Our technical team undergo regular training and certification from all our partner manufacturers, ensuring the latest technology and skills are delivered in a fast and efficient manner at highly competitive prices.
TESTIMONIALS
Dr Manrina Rhode
For colleagues looking to build their own squat practice, it is essential to find your tribe – if you work with the right people who share your vision, you will succeed. You need to collaborate with organisations that can meet your expectations and your budget. When you find your kind of people, the process of building and growing your business is made that much easier!
Dr Chris Ball Dentistry by Cure Clinics
Opting for the right dental chair is part of our bigger, overarching strategy of empowering the patient and changing their dentistry experience. We feel that the smallest details – such as providing them with the most comfortable and attractive chair – has enabled us to meet the highest standards of personal care, and we are confident that this enhances the patient’s overall experience
Dr Angela Ly Your Smile Clinic
RPA has been consistent throughout the process. It is comforting to see that there are companies out there who are still happy to go the extra mile. Communications has been constant and truly amazing. I can genuinely say that no matter how late my calls were, there was always someone ready to listen, help and advise. Adam Shaw was always on hand to give me advice when I was unsure on how to progress and acted as the project manager, liaising with everyone to ensure that my journey was a smooth and stress-free one. The team were accommodating and anticipated my every need. In fact, it was a really flawless service. Interestingly I was not treated with any favour as other dentists reported that their experience with RPA had been exactly the same, just brilliant.
Dr Kay Solanki Kiss Dental
“My very first purchase was two Castellini Logos units from RPA Dental; at the time the very highest level of specification from Castellini. Now, some 16 years later, we have twelve Castellini Packages in operation, and we have just taken ownership of the new Castellini Skema 8 unit. My current Skema 8 leaves nothing to chance, I operate for every discipline with one seamless treatment centre, and its performance, precise control and style enable me to carry out the very best dentistry.”